You linked you bank account or credit card, you've made purchases but Shopping Rewards isn't updating?

  • Transactions can take 2-3 days to clear on your bank and only then do them get sent to Reklaim - banks can be slow!

  • If your bank requires you to use a one time code, typically via text or email, then there's a chance that Reklaim won't receive any transactions after a while from your bank.

  • Occasionally banks will put Reklaim's transaction feed in an error state.

So now what?

As Reklaim works through all of these issues with it's partner, all users that have opted into Shopping Rewards but have sent at least 1 transaction at any time will continue to receive the Shopping Reward as part of their weekly Paycheck regardless of how it shows in the app.

We're working on it!

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