All Collections
Verified Account
Why is my verification pending?
Why is my verification pending?
M
Written by Marla
Updated over a week ago

A pending verification means one of two things:

  • The team has yet to review your account

  • We have reviewed your account and it does not meet the qualifications

To check which qualification you have not met:

  • Go to your account page.

  • Click on 'verification pending'

  • You will see a list of criteria required to qualify. Read through it carefully to understand why you may not qualify

Did this answer your question?